United Radiology

Receptionist

Phones

  • Answering the phone
  • Transfer script
  • Taking a message
  • Voicemail callbacks

At the desk

  • Greeting in person
  • Check-in flow
  • Medicare & referral intake
  • Payment & EFTPOS

Booking

  • Booking decision tree
  • Safety screening
  • Prep rules by modality
  • Same-day & urgent

Billing & Codes

  • Bulk-bill vs private
  • DVA / WorkCover / TAC
  • MBS codes
  • Pricing

Modalities

  • X-Ray
  • CT
  • Ultrasound
  • DEXA
  • Dental (OPG / CBCT)
  • MRI (not offered)
  • Breast imaging (not offered)

Tricky situations

  • Upset patient
  • Complaint flow
  • Privacy
  • Escalation red flags

Forms & paperwork

  • Required paperwork
  • Incident report

Onboarding (Week 1)

  • Week 1 checklist
  • Week 1 overview
  • Our sites
  • The UR way
  • Who to escalate to
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Billing & Codes

Pricing

Manager approved by Anthony Mobilio on 4 May 2026.

United Radiology bulk-bills most Medicare-eligible diagnostic imaging for patients with a valid Medicare card. A private fee only applies when a scan isn't Medicare-eligible, when the referrer isn't eligible for that item, or for specific non-rebated services like dental CBCT — in which case we quote the fee before booking.

Private fees vary by site

The fees below are placeholder examples only — actual private fees differ across our sites. For the current private fee at your site, check with your office manager (see Who to escalate to). Since UR bulk-bills the vast majority of Medicare-eligible imaging, this only matters for the small minority of cases that don't qualify.

General X-Ray (non-Medicare)

ServiceBulk-billedPrivate feeNotes
Single region X-Ray (e.g. wrist, ankle)Yes — with valid Medicare referral$95Walk-in OK most sites
Multi-region X-RayYes$140—
Spine seriesYes$180—

CT (non-Medicare)

ServiceBulk-billedPrivate feeNotes
CT head (non-contrast)Yes$280—
CT abdomen + pelvis (with contrast)Yes$420Needs recent eGFR
CT angiogramNo (not on MBS for this indication)$580—

Ultrasound (non-Medicare)

ServiceBulk-billedPrivate feeNotes
Pelvic ultrasoundYes$165Full bladder prep
Obstetric (dating)Yes$180—
MusculoskeletalYes$190—

How to quote

"Good news — if you have a valid Medicare card and an eligible referral, United Radiology bulk-bills the scan, so there's no cost to you on the day. If for some reason your referral or scan isn't Medicare-eligible, I can quote the private fee — but that's uncommon."

If the scan isn't Medicare-eligible: don't quote off the placeholder tables — check with your office manager for the current fee at your site. If the patient asks for an exact rebate on a private fee, refer them to Medicare — we don't quote rebates because they vary by safety net status.

What we don't offer

We don't do MRI, mammography, nuclear medicine, PET-CT, fluoroscopy, or catheter angiography. If a patient asks about pricing for any of these, they need another provider — see MRI and Breast imaging for the scripts.

United Radiology

Receptionist

Phones

  • Answering the phone
  • Transfer script
  • Taking a message
  • Voicemail callbacks

At the desk

  • Greeting in person
  • Check-in flow
  • Medicare & referral intake
  • Payment & EFTPOS

Booking

  • Booking decision tree
  • Safety screening
  • Prep rules by modality
  • Same-day & urgent

Billing & Codes

  • Bulk-bill vs private
  • DVA / WorkCover / TAC
  • MBS codes
  • Pricing

Modalities

  • X-Ray
  • CT
  • Ultrasound
  • DEXA
  • Dental (OPG / CBCT)
  • MRI (not offered)
  • Breast imaging (not offered)

Tricky situations

  • Upset patient
  • Complaint flow
  • Privacy
  • Escalation red flags

Forms & paperwork

  • Required paperwork
  • Incident report

Onboarding (Week 1)

  • Week 1 checklist
  • Week 1 overview
  • Our sites
  • The UR way
  • Who to escalate to